International SOS in the United Arab Emirates: our Capabilities

International SOS has been operating in the UAE since 2005 and a strong presence with two offices located in Dubai and Abu Dhabi as well as an Assistance Centre and a Response Centre in Dubai.

UAE's strategic location allows us to assist clients as they grow their international operations throughout the Middle East, Africa, and the Caspian Regions. The Dubai Assistance Centre offers actionable insights and unparalleled services to all subscribers and clients living in or visiting the region.

Our comprehensive range of services include:

• Workforce resilience subscription for your domestic population and international assignees. This subscription includes, but isn't limited to, ongoing reports and alerts, forecasts, trends and actionable advice, access to specialist information and situational briefings and more.

• Emergency evacuations: Our extensive operational experience and knowledge, combined with on-the-ground capabilities from our Assistance Centres, site operations and well-utilised and credentialed provider network, is a critical requirement when responding to requests for assistance. Our solutions include Air Ambulances, Commercial Aircraft, Medical Escort, Charter flights and more, based on the need.

• Integrated Health and Security Consulting: Our comprehensive consulting services encompass both Health and Security Consulting. Our global team of experts brings decades of experience across diverse industries and regions, specialising in a wide range of areas including, Emergency Preparedness and Crisis Response; Evacuation Planning; Event Support; Health Risk Assessment, Site Health Review; Corporate Health and Wellbeing Programmes, Occupational Health Programmes that are designed to examine and minimise workplace risks; Pandemic Preparedness and Public Health Consulting.

• In addition, our Occupational Health Advisory provides essential support in navigating complex health and safety regulations across various countries. Our expertise includes, Policies, Standards & Procedures; Workplace Health Risk Assessment; Work-Related Injury and Illness Management; Fit-for-Work and Return-to-Work Testing; Executive Health Screening; Health Surveillance and more. Together, these services ensure comprehensive coverage for all aspects of health, safety, and security, enabling organisations to maintain compliance, enhance wellbeing, and effectively manage risks.

• Training: We provide a portfolio of Health and Security Training Services, delivered by our qualified professionals. This includes First Aid Training, Health & wellbeing training, Risk Training, Crisis Management Preparedness training and simulations and more.

• Medical supply and distribution services: We have a global network of accredited vendors, in addition to our own in-house medical supply chain capability, managed by International SOS Supply, which comprises of six medical supply wholesale distribution centres strategically located throughout the world. We support in timely procurement and distribution of quality medical supplies, including customised kits, and modular health facilities, developed in accordance with our clients’ needs.

We support clients in a range of industries, including energy, mining, large-scale construction, education, aviation and maritime, banking and financial services, government and the public sector, non-governmental organisations, and individuals.