Protecting your people from health and security threats. Our comprehensive Travel Risk Management programme supports both managers and employees by proactively identifying, alerting, and managing medical, security, mental wellbeing, and logistical risks.
The Assess, Advise, Assist Framework
Through our ASSESS, ADVISE and ASSIST framework, our programmes identify and mitigate the impact of incidents on your organisation, ensuring greater business resilience. Discover how our service provides you with everything you need to safely manage your global teams while they work around the world.
Benefits to Travellers and Managers
Enhanced decision-making, crisis preparedness and an all-in-one unified risk management platform to take action and support your people.
Access to World-Class Experts
- Incident response
- Local expertise and resources
- Real-time alerts and guidance
Access health and security advice online and over the phone. Stay updated with real-time incident alerts and receive 24/7 assistance whenever needed.
Access to World-Class Experts
- Advice before travel
- Multilingual online training
- Medical, security and emotional wellbeing referrals whilst abroad
- Crisis and evacuation support
A Seamless Digital Platform with 24/7 Expert Support
Workforce Resilience, our Travel Risk Management programme delivers a powerful combination of an intuitive digital platform and 24/7 expert support. Backed by our world-leading medical, security, and logistics teams, we ensure your people are protected from health and security risks wherever they are.
Global Medical and Security Assistance: Expert Support Anytime, Anywhere
At the core of our support structure, our global Assistance Centres deliver essential care and security interventions wherever and whenever they’re needed. Our extensive network, specialised expertise, and rapid response ensure support is always accessible, anytime, anywhere.
- 27 Global Assistance Centres owned and operated, staffed by medical, security, aviation, and logistics specialists.
- 24/7 support available for medical and security concerns.
- 90 languages supported by our Assistance Centres.
A Unified Platform for Travel Risk Management
Our new platform, Quantum simplifies employee protection by capturing real-time employee location data, monitoring emerging risks, and facilitating proactive communication.
- Real-time location tracking and risk monitoring for employee safety.
- Proactive communication support before and during travel.
- Enhanced threat detection focusing solely on events relevant to you.
Ready to Protect Your Workforce?
Get a Free Demo of Workforce Resilience
With International SOS’ Workforce Resilience solution, you’ll gain the tools and support needed to safeguard your employees and ensure business continuity.
Popular Features
Medical Support- Emergency evacuation support
- Mental health support
- Unlimited, 24/7 assistance
- Incident response
- Local expertise and resources
- Real-time alerts and guidance
The International SOS Difference
- 13,000
Security, medical and logistics experts
- 3M
Calls for assistance in 2024
- 89,000
Providers in our network in 240 locations
Frequently Asked Questions
A Travel Risk Management Programme is essential for several reasons:
- Safety and Security: It ensures the safety and well-being of employees by preparing for and mitigating risks associated with travel. This includes health, security, wellbeing, and logistical risks.
- Compliance: It helps organisations meet their Duty of Care obligations and legal requirements, ensuring that they are compliant with local and international laws governing traveler safety.
- Business Continuity: By minimising disruptions and financial losses, a Travel Risk Management programme helps maintain business continuity even in the face of potential disruptions.
- Reputation: Protecting the company's image and credibility is crucial, and a well-managed travel risk programme demonstrates a commitment to employee welfare.
- Employee Satisfaction: Demonstrating a commitment to employee welfare can enhance employee satisfaction and loyalty.
International SOS is a leading risk management firm. providing a holistic approach to Travel Risk Management by anticipating, preventing, and reacting to unplanned risks that travellers may face on their journeys.
This includes extreme weather events, social unrest, terrorism, natural disasters, public health events like pandemics, and more. International SOS offer services such as health and travel security services, medical and travel security assistance, health consultancy and programme, and education and advice.
Our solutions and threat detection software help organisations manage their entire global workforce, no matter where they live, work, or travel, ensuring that employees feel supported and productive.
International SOS has 40 years of experience in protecting and saving lives. We have an unparalleled understanding of organisation's health and security threats and risk challenges, which allows us to tailor-make travel risk management solutions for the optimal health, security, and well-being of diverse global workforces.
In times of crisis our medivac, evacuation and air ambulance service is able to reach where many other enterprise risk management firms cannot.
Today, we are trusted by over 11,000 global clients, including governments, multinational corporations, mid-size enterprises, educational institutions, and NGO. Our worldwide reach and human touch ensure that organisations and their global workforce have peace of mind 24/7, every day of the year.
Negligence and Duty of Care are fundamental concepts in ensuring the safety and well-being of employees, especially during business travel. Duty of Care outlines the legal and moral obligations of employers to protect their employees from harm. This includes Duty of Care travel management, which involves creating comprehensive plans to mitigate risks during corporate travel.
By adhering to standards like ISO 31030 travel risk management, organisations can ensure they meet their Duty of Care obligations for business travel. This includes providing travel risk assessments and implementing travel risk management solutions to safeguard employees.
Effective Duty of Care corporate travel policies not only protect employees but also enhance business travel Duty of Care, ensuring a safe and secure travel experience for all employees.