QUANTUM: THE FUTURE OF RISK MANAGEMENT STARTS HERE
Quantum is the next generation Critical Event Management (CEM) platform, engineered to help global organizations stay ahead of risk, no matter where their people or assets are. Whether your teams are crossing borders or navigating local threats, Quantum delivers the intelligence, automation and control you need to respond faster, smarter and with total confidence.
Quantum isn’t just software, it’s your strategic command center. Built on decades of global risk expertise, Quantum fuses AI-powered insights with human verification to give you a single, unified platform for travel risk and critical event management.
STRENGTHEN YOUR CRITICAL EVENT MANAGEMENT CAPABILITIES
BUILT ON PROVEN CAPABILITIES
Leveraging decades of global expertise and trusted technology, our Critical Event Management solutions are designed to help organisations anticipate, respond to, and recover from disruptive events with speed and confidence.
Risk Monitoring & Threat Detection
See the full picture. Quantum gives you instant clarity. Visualise people, assets, and threats in real time. A customizable map overlays live, human verified alerts so your team can assess risk and respond with confidence.

ASSISTANCE APP
Quantum equips managers with clarity and control.
The Assistance App empowers employees with instant access to information, care and support. Together, they reduce risk, boost confidence, and keep your people protected—anytime, anywhere.

Quality You Can Trust
Frequently Asked Questions
A Critical Event Management (CEM) platform is a unified system that helps organizations detect, assess, respond to, and recover from disruptive incidents, such as natural disasters, health emergencies or civil unrest. International SOS’ platform, Quantum, combines real time risk intelligence, revisualization, automated workflows, and mass communication tools to protect your people and assets, wherever they are.
International SOS offers a suite of integrated tools, including:
- Real-time, verified risk alerts
- Interactive geovisualization of people and assets
- Emergency Mass Notification System (EMNS)
- Customisable dashboards and reporting
These tools empower security teams to monitor, communicate, and act instantly and effectively.
International SOS clients report significant ROI through:
- Reduced downtime and faster recovery
- Lower operational and insurance costs
- Consolidation of fragmented tools
- Improved compliance and audit readiness
- Enhanced employee trust and retention
Our platform turns risk management into a measurable business advantage.
Ensuring Duty of Care compliance during emergencies means taking proactive steps to protect the health, safety, and wellbeing of employees, contractors, and stakeholders, especially in high-risk or rapidly evolving situations. Critical Event Management (CEM) plays a central role in achieving this.
By integrating HR and travel systems, International SOS enables:
- Real-time location tracking of employees
- Automated risk assessments based on itineraries
- Personalized alerts and communications
- Streamlined reporting and compliance
Unlike other solutions, International SOS combines cutting-edge technology with unmatched global expertise. With over 40 years of experience, a presence in 90+ countries, and support for 9,000+ organisations, including 80% of the Fortune Global 100. We offer a truly end-to-end solution that integrates security, medical and digital capabilities.