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Press announcement

Supporting Your Employees in Mexico

We have been supporting clients impacted by Hurricane Otis, which made landfall near Acapulco (Guerrero, Mexico) at approximately 00.25 (local time) on 25 October. It was classed as a Category 5 hurricane (highest on a five-tier scale). Extensive damage to property and infrastructure in hurricane-related incidents is reported, particularly in Acapulco and adjacent municipalities, with local authorities currently controlling the impacted areas. We deployed a medical and security team to the area to support clients alongside our local Security company who have assisted with client requests.

To hear from our experts on the situation listen to our podcast. We encourage our clients to sign up for our latest situational alerts via email, through the Assistance App, or via our Online Portal.
For insight into our extensive, and most recent, experience of supporting workforces with the consequences of extreme weather listen to our 2023 Hurricane season podcast and read our Hurricane Idalia case study.

For media queries please refer to our media contacts page and contact the relevant media contact.