PROTECT. DELIVER. SUCCEED.
The world of humanitarian and development aid is changing. Field staff and volunteers are no longer protected by reputation alone. From terrorism and targeted violence to the rise of pandemics, aid workers face increased risks every time they are deployed on assignment. International SOS supports your employees when at home abroad and helps you meet your Duty of Care responsibilities.
BECAUSE SICK DAYS ARE NOT AN OPTION | BECAUSE HELP IS NOT ALWAYS THERE | BECAUSE THE WORLD IS CHANGING
International SOS supports NGOs to protect the health, safety and wellbeing of staff and volunteers who are at home and abroad, whether it’s for business, emergency response or delivering long term projects. We also help you meet your Duty of Care responsibilities, protecting your staff, contractors and volunteers at home and on assignment. Natural disasters are occurring more frequently and each time the aid community responds in strength. International SOS is there to protect aid workers and volunteers on assignment.
OVER 40% OF OUR NGO CLIENT MEDICAL CASES OCCUR IN COUNTRIES RATED ‘HIGH’ OR ‘EXTREME’ RISK.
OUR SERVICES INCLUDE
- Pre-departure and in-country medical and travel advice
- Medical, security and mental health advice and assistance to your international and domestic workforce
- Medical and non-medical evacuations
- Access to our fleet of aircraft
- Repatriation
- On-the-ground medical, security and logistics services
Our teams comprise crisis management, medical, security, wellbeing, logistics and operations specialists and are supported by our Assistance Centres around the globe.
BENEFITS TO YOU AND YOUR ORGANISATION
Educate your Travellers Before they Depart
Many NGO’s take extra precautions when deploying staff into high-risk countries or locations because the risks are obvious. The gaps start to appear when precautions are overlooked for travel that is perceived to be for business, of short duration or to low-risk countries. Even in seemingly benign countries and locations the security situation can change suddenly and without warning. Pre-departure preparation is important for everyone, regardless of their destination or trip duration. When considering Duty of Care obligations all staff are considered equal and should receive location briefings, health checks and screenings, and training on your organisation’s emergency response plans.Assess your Risk Exposure
Assess your risk of exposure in any location and recommend ways to mitigate the them. Provide your travellers, assignees and domestic staff with around-the clock access to local know-how.Stay Connected with your Staff
Stay connected with your employees and keep track of them. Our Workforce Resilience service supports your people every step of the way. We help them prepare for layered threat environments, monitor their location, warn them of emerging risks and provide professional health and security expertise.
WHEN IS IT SAFE TO RETURN AFTER A NATURAL DISASTER?
With the recent devastation of natural disasters around the world, organisations are challenged more than ever to keep local business operations stable, while ensuring the safety and wellbeing of their people.
MAKE THE RIGHT DECISION WITH THE RIGHT INFORMATION
Having access to the latest location-specific medical and security alerts is critical to making informed decisions about your operations.Government advisories and mainstream news are often insufficient sources of information when assessing risks to your operations and making stay or go decisions. Our alerts, advisories, and Assistance Centre experts can help you evaluate any particular situation in relation to your people and programs, thereby assisting you in balancing the need for safety versus the cost of potential evacuation and/or programme closure.
How We Support Clients
Bespoke Security Support to an NGO Operating Across Africa
International SOS’ security experts provided tailor-made security support for an NGO headquartered in Kenya, with operations across Côte d’Ivoire, Nigeria and Zambia.
SecurityTravelCrisis ManagementBusiness ContinuityWorkforceAs far as other NGOs are concerned, my advice would be – if you have staff in the field, this kind of support and assistance is essential. It is a no-brainer. How can people do their job properly in challenging overseas environments without this kind of assistance? What is more, it is totally universal coverage; whether we have a delegate flying to a conference in Geneva, or an aid worker assessing public health in the Philippines, International SOS is there for them 24/7.
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