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Travel & Mobility

We help organisations and their people reduce exposure to, and mitigate, risks while travelling or working abroad.

Identify and Minimise Risks for Employees 

With the COVID-19 pandemic, expectations of travel and mobility management have further increased, and the variety of tasks keeps growing. Business travellers and assignees expect coordinated, smooth processes and offers that meet their needs. And they want to be safe during their business trip or their assignment.

Complicating matters for managers is the increasing flood of information, as well as travel complexity due to global health or security incidents like the COVID-19 pandemic and social unrest. Compliance with Duty of Care obligations plays a greater role today than ever before.

We help organisations and their people reduce exposure to, and mitigate risks while travelling or working abroad.

How We Supported our Clients During COVID

  • +73,000

    assisted COVID-19 cases

  • 246

    air ambulance movements for COVID-19 patients and 631 for other patients

  • 1,108

    COVID-19 testing facilities across 135 countries

We are in the business of saving and protecting your employees' lives, when involved in health or security situations worldwide. More than 13,000 multi-cultural health, security and logistics experts stand by to provide support and assistance to your people from over 1,000 locations in 90 countries.  

How it Works

How it helps

Our support means you and your people can rely on expert help, whatever the requirements. We can assist with preparation, compliance, security and monitoring, as well as providing on-site health assistance. Our 24/7 global Assistance Centres provide access to the best possible expertise for any question or emergency. Our global network of accredited providers ensures we have ‘boots on the ground’ to support you, wherever you need it.
Learn more about our Workforce Resilience Solution

Preparation and Mitigation

Medical and security location guides and alerts:

  • Online destination guides - research up-to-date medical, security and travel information on more than 850 cities and 239 countries.
  • Medical and security alerts - receive situational intelligence and the latest medical guidance and security advice directly on your phone.
  • Mobile App - access alerts, country guides, check-in, one button calling and live chat with health and security experts via mobile devices.
  • Pre-travel guidance - receive security and medical advice based on planned destinations.

Unlimited 24/7 Assistance

Call our  24/7 Assistance Centres for advice, referrals and assistance: 

  • Lost document advice and assistance, emergency message transmission, emergency personal cash advance.
  • Global infrastructure and local connections - support during a security situation or critical medical event using our 27 Assistance Centres and extensive Global Assistance Network.
  • Provider advice - research, advice and information on providers for ground transportation, accommodation, etc. who have been vetted by our in-house experts.
  • 24/7 access to experts - receive immediate assistance from security and medical experts when an emergency occurs or you need guidance. 



Partnering with International SOS means we have travellers who are willing to go into territories that are quite risky, to either sell our software or perform services for our clients. And doing so, helps us grow but it also gives the travellers no concerns or worries while they’re doing it.

Mauro Ruggiero

Director, Global Travel Management