Over the past year, geopolitical tensions, economic instability, public health crises, and inflation have significantly altered the dynamics of business travel—both domestically and internationally. Employees now demand a higher level of support, with travellers increasingly seeking our advice and assistance. We remain committed to supporting our clients through these uncertain times, ensuring the safety of their global workforce in an ever-changing risk environment.
ASSESSING YOUR RISKS
Helping you Stay Compliant
- Evaluate your travel risk policies and receive expert advise on how to address your gaps.
- Ensure you are staying compliant by adopting an integrated compliance solution.
- Assess the risk for the location where your people intend to travel (including COVID-19 impact).
- Assess the risk profile of your traveller (mental health, COVID-19 risk etc.)
ASSISTING YOUR PEOPLE
Fulfilling your Duty of Care
- Assist your people with COVID-19 arrangements pre, during and post travel (testing, vaccines, quarantine, etc.)
- Provide medical and security support on the ground and evacuate if needed.
- Support the emotional and mental health wellbeing of your travellers.
- Provide 24/7 assistance to your travellers, to give them peace of mind about any challenges they may face.
ADVISING YOUR ORGANISATION AND STAKEHOLDERS
Taking Informed Decisions
- Stakeholders responsible for travel have access to the latest advice on risks.
- Managers responsible for travel can update policies and assessments accordingly and inform relevant stakeholders.
- Travellers and managers are advised about the latest developments in countries.
- Our team of experts can advise on a COVID-19 travel safe solution, which incorporates compliance monitoring.
How we can help
Preparation
With up-to-date, real-time information, COVID Trip Planner provides a straightforward understanding of travel restrictions and requirements for specific trips based on a traveller’s personal passport and vaccination status, as well as travel rules by destination, quarantine mandates, and other COVID-related considerations.
Prevention
Our Tracker‘s Communication Module allows you to communicate easily with your people who are within the area of incident impact through multiple channels. Including those working and living in the incident area, and those who are visiting or about to travel there. In the critical moments following an incident, Tracker helps you to contact potentially impacted people to quickly determine their safety and wellbeing. You can manually send out your own communications via email, SMS, or text-to-speech using our Communications module.Support
Our Assistance App is an essential tool for preparing, informing and keeping your workforce safe. No matter where your people are working or travelling to, they will be able to access the latest health and security advice. And if they should need Assistance from one of our experts around the world, it’s one tap away.
- 86%
of client calls are resolved with no additional cost (1)
- 64%
of organisations agree we help their business experience fewer incidents or critical events (1)
- 57%
of client’s achieve savings through improved medical case management (2)
- Risk Mitigation for Travellers, joint research project conducted by a Chubb and International SOS
- Ipsos Return on Investment Study, 2024
Explore Further
Our health and security experts provide insights on ISO31030:2021
Why You Should Align Your Travel Risk Management Policies to ISO 31030
Your travel risk management policies are vital in upholding the Duty of Care responsibilities to your employees. Not meeting the ISO 31030 standard can be detrimental to organisations reliant on business travel.
TravelWorkforceComplianceHow Have Current World Events Impacted International Travel?
Current world events have impacted international travel. Covid-19 has profoundly destabilized and eroded our confidence and freedom of travel, both internationally and domestically.
TravelWorkforceBusiness ContinuityComplianceWhy ISO 31030 is Vital to Today's Business Travellers
There are many benefits associated with ISO 31030. Like all ISO frameworks, the highest standards are set, and when adhered to deliver long term stability.
TravelWorkforceCompliance