The situation in Ukraine remains fluid. For clients with operations in Ukraine, our advice is:
- Those who have the opportunity and ability to relocate from areas experiencing combat operations and can sustain themselves (access to food, water, medication and fuel, as relevant) during the journey should move as soon as possible to a south-western province (Zakarpattia, Ivano-Frankivsk, Chernivtsi, Lviv or Ternopil province, by order of preference). Movement poses significant risks due to the security environment, long journey times, weather, limited availability of support and high demand for accommodation and essential goods.
- Shelter in place if you are in immediate proximity to ongoing armed clashes, air raids or artillery shelling or at the launch of a public raid siren and prepare to move as soon as feasible.
- If unable to relocate, prepare to shelter in place for extended periods of time with limited potential for support. However, remaining in areas under siege for potentially weeks or months will pose serious risks due to the increased potential for and impact of indiscriminate military targeting, infrastructure damage, shortages of essential goods and suspension of public services.
- Abide by official directives, including those on local emergency and evacuation procedures, movement restrictions, curfews and road closures.
- Remain apprised of the latest developments via verified sources, including International SOS alerts, diplomatic missions, and local contacts. Do not act upon unverified information.
HOW WE HAVE BEEN SUPPORTING OUR CLIENTS
- Our security and medical experts discuss the impact of the crisis, the current situation on-the-ground and our outlook on the evolving situation in a series of podcast episodes.
- Our Security Team has prepared Frequently Asked Questions (FAQs). These provide a selection of questions we are receiving from our clients.
Providing Emotional Support to Employees in Ukraine
Latest Insights on the Situation in Ukraine
Incident & Crisis Response
Incident Management Team
How we Support our Clients
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International SOS coordinated a highly complex evacuation of four intensive care unit (ICU) patients, repatriating the individuals from La Réunion island to Paris.COVID-19Evacuation
Supporting NGO Staff to Leave Beirut After Borders Closed Due to COVID-19 Pandemic|Beirut, Lebanon
International SOS chartered a flight for a group of NGO employees caught in Beirut, Lebanon, when the country abruptly closed it borders due to the COVID-19 pandemic.COVID-19EvacuationSecurity
Air Ambulance Evacuation from Afghanistan during COVID-19|Kandahar, Afghanistan
International SOS provided medical evacuation support to a Kenyan national with pulmonary embolism from Afghanistan during the COVID-19 pandemic.COVID-19Evacuation