Client Story
Business Travel Safety: How Henkel Protects Business Travelers
Updated
Business travel safety refers to the policies, processes, and support services organizations use to protect employees before, during, and after work-related travel. Effective programs combine traveler preparation, timely risk information, and access to emergency support to help organizations strengthen Duty of Care and support employee well-being.
How Henkel Supports Business Travel Safety
Henkel AG & Co. KGaA is a global leader in consumer goods and industrial solutions, headquartered in Germany and employing around 50,000 people worldwide. With operations across all continents, the company places a strong focus on responsibility and employee well-being. In partnership with International SOS, Henkel supports the safety and health of its traveling workforce.
Business Travel Safety Challenges
Ensuring employee safety across global travel
With employees traveling and working in diverse regions worldwide, Henkel faces a wide range of risks, including health concerns, political instability, and natural events. As a company with strong family values, employee safety is a top priority.
Preparing travelers for country-specific risks and providing reliable support in emergencies is essential to fulfilling this responsibility.
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Building a Strong Duty of Care Program
Building a strong Duty of Care program together
In partnership with International SOS, Henkel has implemented a comprehensive Duty of Care approach aligned with ISO 31030. Employees receive automated pre-trip information, ongoing risk updates, and access to 24/7 support through global Assistance Centers.
The solution also includes preventive communication, training, and rapid response in medical and security emergencies - even in challenging environments.
Business Travel Safety Outcomes
Improving safety, efficiency, and global readiness
In a fast-changing global risk environment, Henkel benefits from a trusted partner that helps them stay ahead of evolving risks. Employees are better prepared through timely information and can rely on fast, coordinated support worldwide.
At the same time, strong data protection standards ensure that sensitive information is handled securely, enabling Henkel to deliver its Duty of Care commitment with confidence.
Employee Travel Safety FAQs
Business travel safety refers to the policies, processes, and support services organizations use to protect employees before, during, and after work-related travel. Effective business travel safety programs help organizations prepare travelers for potential risks, provide access to support during emergencies, and strengthen Duty of Care responsibilities.
Organizations can improve employee travel safety by providing pre-trip risk information, traveler training, real-time risk updates, and access to medical and security support. Regular communication and clear travel policies can also help employees make informed decisions while traveling.
Duty of Care is an employer's responsibility to take reasonable steps to protect the health, safety, security, and wellbeing of employees. For business travelers, this may include traveler preparation, risk monitoring, emergency assistance, and access to support services while away from home.
Traveler preparation helps employees understand destination-specific risks before they travel. By providing relevant health, security, and environmental information in advance, organizations can help reduce disruptions, improve traveler confidence, and support safer travel experiences.